Privacy Policy

Privacy Policy – Techline-Hosting.com

1. Introduction

Welcome to Techline Hosting!
We take the protection of your personal data very seriously. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have under applicable data protection laws.

This Privacy Policy applies to all services, products, and websites under the domain techline-hosting.com.

2. Data Controller

Responsible for data processing:
Techline Hosting
Email: support@techline-hosting.com
Website: https://techline-hosting.com

3. Collection and Use of Personal Data

a) When Visiting Our Website

When you visit our website, certain information is automatically transmitted to our servers and temporarily stored in log files.
The following data may be collected:

IP address of the requesting device
Date and time of access
Name and URL of the accessed file
Website from which access occurs (referrer URL)
Browser type and operating system

Purpose of processing:

Ensuring a smooth website connection
System security and stability
Technical administration of our servers

Legal basis: Art. 6(1)(f) GDPR (legitimate interest)

b) When Registering or Ordering Game Servers

If you register or purchase hosting services, we process the following data:

Name / Username
Email address
Password (encrypted)
Payment details (e.g., PayPal ID or transaction data)

Purpose of processing:

Creating and managing your customer account
Providing hosting services
Processing billing and payments
Customer support

Legal basis: Art. 6(1)(b) GDPR (contract performance)

c) When Contacting Support

If you contact us via email or contact form, we process your provided information (e.g., name, email address, message content) to respond to your inquiry.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest)

4. Data Sharing

Your personal data will only be shared with third parties if:

it is legally required or permitted (Art. 6(1)(c) GDPR),
you have given your explicit consent (Art. 6(1)(a) GDPR), or
it is necessary for the performance of a contract (e.g., payment providers or data center operators).

5. Cookies and Tracking

We use cookies to make our website user-friendly and functional.
Cookies are small text files stored on your device.

Types of cookies we use:

Essential cookies – necessary for site functionality
Analytics cookies (e.g., Google Analytics, Matomo – if used)

You can disable cookies at any time via your browser settings.

6. Payment Providers

We use external payment service providers, such as PayPal or Stripe, to process payments.
These providers receive only the data necessary to complete the transaction.

For more details, please refer to their privacy policies:

PayPal: https://www.paypal.com/webapps/mpp/ua/privacy-full
Stripe: https://stripe.com/privacy

7. Data Security

We implement technical and organizational security measures to protect your data against loss, manipulation, and unauthorized access.
Our servers are located in secure data centers within the European Union.

8. Data Retention

We store personal data only for as long as necessary to fulfill the purposes described above or as required by law.

9. Your Rights

You have the following rights under GDPR:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (“right to be forgotten”) (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)

To exercise your rights, please contact us at:
📧 support@techline-hosting.com

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our services.